Workspaces

For payment institutions working with a network of agents, compliance can quickly become a black box.

Agents submit cases and wait, with no visibility into what's happening or what's needed next. Workspaces solve this by giving agents their own dedicated environment in Ondorse, where they can follow the progress of their cases, respond to requests, and keep things moving without ever accessing sensitive compliance data.

Each workspace comes with its own branded portal theme, giving your agents and their customers a consistent, professional experience. Your compliance team retains full control from the main account, with complete visibility across all workspaces.