Information collection verification

The information collection verification task is a task that you add and configure into your compliance workflow and that automatically checks the presence of required data or documents in a case.

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How do I know a case has all the required information to make a decision?

Making sure a case is complete is not a trivial process in compliance as the required information can vary by country, types of customers, types of products for example. Being able to dynamically define what should be part of a case, whether it is data, documents or other conditions is essential to managing complex compliance processes

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Compliance by design

This approach ensures that compliance requirements β€” even the more complex or custom ones β€” are integrated into the workflow structure from the outset. As a result, your compliance processes in Ondorse always align closely with the compliance policy used to configure your workflow.

Document collection verification

The information collection verification task can be added and configured into your compliance workflow so that it automatically checks the presence of required documents in the case.

If the documents are missing in the case, the task will block the decision on the case until the missing documents are uploaded in the case.

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Manual clear

Like any other task, a documents collection verification task can be manually clear by authorised users. This manual override is logged in case activity log.

Integration with document validation

Document collection verification can be directly linked with document validation feature to ensure that your documentary collection includes a validation step in accordance to your compliance requirements.

Data collection verification

The information collection verification task can be added and configured into your compliance workflow to automatically check the presence of specific data fields in the case.

For example, verifying that at least one person has been identified as a signatory.

Any custom fields can also be used as part of the configuration of this task. For example, a customer-specific data point, such as a historical charge-back ratio, can be defined as required.

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Manual clear

Like any other task, a data collection verification task can be manually clear by authorised users. This manual override is logged in case activity log.

Customisation

The configuration capabilities of the documents collection verification task are powered by Ondorse's Rules engine. Therefore configurable entity selection, conditional checks, filtering criteria, and personalized comments allows you to adapt the task to specific compliance requirements, resulting in improved compliance accuracy and streamlined document verification processes.