• AI website analysis: using the verification task AI website analysis you can analyse the content of the customer's website and extract data points such as: a description of the website, a category of business, etc.. You can use this task to efficiently verify the coherence of the case.
  • IBAN verification: using the task IBAN verification, part of your verification workflow, you can automatically verify ownership of a bank account by querying the SEPAMail Diamond service.
  • Jumio integration: as part of our IDV providers for Portal, we are now adding Jumio. It's ready, just plug your Jumio account and you are ready to verify identity using Jumio.
  • Scan reporting improvements: we've improved the display of the scans page so that you can keep a bird's-eye view on your compliance requirements and risks.
  • Portal availability by country: Portal configuration options are growing. Recently, we've added an option to limit the onboarding to specific countries.

  • New scans: missing data-point and missing documents: we've added 2 new types of scans that can reveal in your KYC database missing documents (IDs,..) and missing data-points (UBOs, company address..). You can use these scans to evaluate your KYC database towards your compliance requirements.

  • Documents analysis using OCR and AI: The document analysis is a task that, when added to the workflow, extracts structured data from documents of the case and compare the results to reference data. You can use this feature to streamline the verification process of declared information against a proof document. _See Document analysis via OCR and AI

  • Portal secured access: you can now secure and restrict access to a Portal to a person with a specific email address. When the signatory starts the onboarding process, they'll have to confirm that they own the authorised email address before accessing the Portal. Read more in Portal.

  • Text formatting in Portal wordings: the branding and wordings in Portal are fully customizable. Now, you can use rich text formatting in Portal: italic, bold, images, links...
  • Specific Portal flow for UK sole traders: when the onboardee is a sole-trader in the UK, they are presented with a special flow that takes into account the specificities of this legal form: Unique Taxpayer Reference (UTR), etc...
  • Improvement on the rule editor: we've made various improvements on the rule editor of our rules engine. These improvements aim at improving the testability of the rules and makes the editor simpler to use.
  • Segment by custom field: you can now create segments using custom fields as criteria.

These are the new features and improvements that we recently shipped:

  • Recommended Portal integration guide: an overview of how to best integrate Portal in your product flow. Read more in Portal.

  • Portal redirect URL: to complete an integration of Portal in your user flow, you can now specify a redirect URL to where the user will be redirected at the end of Portal.

  • New webhooks: application.submitted, application.review_updated, application.status_updated. Read more in API reference.

  • Default custom fields: create Portal with default values for custom fields.

  • Conditional question (via custom fields) in Portal: show custom field input in Portal depending on conditions. Read more here .

  • Risk and breach factors highlighted on cases: risk and breach factors discovered by Scans are highlighted in cases.

We are introducing Segments, which allow you to group cases with shared characteristics. Use Segments for aggregated views or as targets for remediations, based on criteria like legal type, country, risk scoring, and scan results. This feature helps you manage and analyze customer data more efficiently.

We are thrilled to announce the integration of "PVID" ("Prestataires de Vérification d'Identité à Distance") solution into the Ondorse Portal!

The first provider is Checkout.'s IDV product (ex-Ubble) but reach out to us for the integration of your "PVID" provider.

We are excited to introduce two new features: Scans and Remediations. Scans allow for a comprehensive analysis of your entire customer database in a single process, identifying risk factors and compliance gaps. Remediations enable you to initiate and manage bulk actions to address these gaps, using a variety of automated or manual tools to ensure your customer data remains compliant and secure..

We implemented our new branding inside the Ondorse app, infusing our identity throughout the product interfaces to give it a refreshed and more modern look, more in line with our values and more enjoyable for our users. Green takes the lead! 🪴

We released a feature that lets you collect additional documents, even after onboarding.

Find below a demo of the feature:

This comes with a set of webhook events that can be used to automate the sending of emails: collect.opened and collect.closed.


Ondorse case manager got a new sidebar 🎉. It brings an easier navigation into Ondorse's features:

  • Applications: all the Applications in your account
    • My applications: the applications that you are assigned on
    • Needs action: the applications with the status Needs action, ie that requires human action
  • Dashboard: an overview of the risks and KYC operations
  • Portals: all the Portals that are open
  • Tasks: the tasks that have been run on applications. You can filter by task type.
    • My tasks: the tasks run applications that are assigned to you
    • Needs action: the task with the status Needs action
  • Workflow : visualise and configure your workflow
  • Webhooks: create and edit Webhooks
  • Risk: visualise and configure your risk matrix
  • Automations: visualise and configure the automations setup for your account
  • Conditions: visualise and configure the conditions used to parametrise your workflow
  • Custom fields: edit the custom fields
  • Expected documents: edit the documents that are expected in Portal
  • Dynamic links: configure the dynamic links on your account
  • Users: view and add users to your account