Mid Feb—March product updates

Scan expired KYBs: using the scan "Expired KYB", receive alerts when a case's KYC is due for renewal. Configure and customize the KYC refresh period according to your policy, particularly based on risk level (e.g. annually for high-risk customers, every 3–5 years for lower-risk ones).

Complex shareholding structure and graph view: in Ondorse's case manager, you can now model complex shareholding structures with multiple levels of ownership and control. Additionally, you can visualise these structures in a graph view.

Portal builder improvements: we've enhanced the Portal builder with several improvements: clearer visual representation of business user flows, added support for custom fields in the builder, and more.
IDV collect: you can now prompt customers to complete (or re-complete) their Identity Verification via a dedicated Portal — either as part of progressive onboarding or to address risk-flagged IDVs (e.g., low-quality documents, name inconsistencies, fraud detection) after an initial onboarding.
New document validation task: you now have a dedicated task for document collection and validation, directly linked to expected documents. This allows you to manage and validate documents seamlessly from your workflow.
Custom favicon in Portal: as part of Portal branding customisation options, you can now select a custom favicon to better align Portal with your brand.
Delete case for qualified reviewer: deletion of cases is now available but restricted to the role qualified reviewer.
Finer-grained events for automations: Ondorse's automations can now be configured to react to cases' specific events (status update, etc.).
Support for proof of addresses on IDNow integration: the IDNow integration now supports verifying proof of address documents.
Improvements on Finovox integration: added a direct link from Ondorse's case to Finovox's case.
Personal API keys: you can now create and manage personal API keys directly from Ondorse's UI. Read more in Authentication.
Save and continue on Portal: the Portal UI now more clearly indicates to end-users that the information entered in each step is saved after the step is submitted.
Ondorse status page: you can check the real-time availability and operational status of our services anytime by visiting our dedicated status page: https://status.ondorse.co.