Summer 2026 product updates

We are excited to share the latest improvements to Ondorse:

🧪 AI document checks: supervised mode: Run AI document checks alongside your reviewers before automating. Ondorse measures how often the AI agrees with your team and gives you a confidence score, with a clear breakdown of where it disagrees — so you can switch to unsupervised mode with confidence. Learn more

👥 Duplicate detection for businesses: Duplicate detection now covers legal entities, not just individuals — a company linked to several cases (e.g. subsidiaries sharing a director) is only asked for its documents once, with no duplicate screening. It also supports custom fields in the portal and can be activated directly from your settings, depending on your plan. Learn more

✉️ Messages on portal resubmission: When sending a portal back to your end customer, you can now add a message — with an AI-suggested draft — explaining why. A clear, human explanation instead of a reopened form with no context. Learn more

🗄️ Close cases: When a business relationship ends, close the case. Closed cases remain accessible for audit but are removed from active queues, scans and billing. Learn more

🔌 FICP integration improvements: Banque de France FICP responses are now available through the API, enriched by our matching algorithm. The comparison UX has also been revamped. Learn more

🔐 Custom roles & granular permissions: On top of the default roles (Qualified Reviewer, Reviewer, Read only), you can now create custom roles for your account. Permissions are split between operations, configuration and user management — so IT teams can administer users without accessing compliance operations, and vice versa. Learn more

⚡ Other improvements:

Activity log: filter events, and see portal collect events
Bulk actions: select up to 1,000 cases at once and act on them
Cases list: new pagination (page size, counts, page numbers) and new filters — case contributors, creation date, onboarding date, last refresh